1. Agreement

1.1 The organizer is responsible towards the traveler for what he is entitled to claim as a result of the agreement. The responsibility also applies to such performance to be carried out by someone other than the organizer. If the dealer is a party to the agreement, he is responsible to the passenger in the same way as the organizer. Main Traveler is the person who booked the trip and thus enters into a contract with the organizer. All amendments and any cancellations must be made of the main passenger.

1.1.2 If the traveler over 18 years traveling without parents, this must be stated at the time of booking. Certificate presentation to all the target men's approval will send to the organizer before the payment of the journey is made.

1.2 Information in the organizer catalogs , brochures and website are binding on the organizer. The organizer may change the information in catalogs and brochures before agreement is reached. This may only happen if an express reservations about it have been made in the catalog or brochure and the passenger clearly informed of the changes.

1.3 The organizer shall keep the passenger informed on issues of importance to the passenger associated with the contract.

1.4 Connection Travel or special arrangements contained in the agreement only if it sold or marketed along with the main event for a single price or for different prices that are linked to each other.

NOTE! Only on the accession to travel or special events are on the same travel evidence included in the package.

1.5 The Agreement is binding on the parties when the organizer in writing has confirmed the passenger's request and the passenger within the agreed time paid an agreed deposit according to the organizer's instructions. The organizer shall confirm the passenger's order without delay.

1.6 If the Agreement is amended by the traveler such as by departure amended, changed or amended departure distance traveled count as a cancellation and a nybokning under, at the re-routing the moment, the current price list. Rebooking fee charged under the cancellation terms.

2. Payment of the price of the trip

2.1 The passenger will pay the price of the trip by the date the contract.

2.2 The organizer may require payment of the balance of the price of the trip earlier than indicated on the Agreement on the airline or other provider requires the issue of air ticket or payment of arrangemang early.

2.3 The organizer may in connection with the confirmation take a first installment (deposit). Fee shall be reasonable in relation to the price of the trip and the circumstances in general. Registration fee is 900, - per person for travel within Europe. For travel outside Europe is the entry fee 1500: - per person.

2.4 If the traveler does not pay the price of the trip in accordance with the Agreement have been the organizer the right to terminate the contract and keep the fee as damages unless this is unreasonable. The final payment for the trip will be the organizer not later than 10 days before departure, unless otherwise indicated. Has not completed payment for the trip organizer not later than 10 days before departure, unless otherwise specifically agreed, taking the organizer the right to consider the travel contract as canceled, and to retain the entry fee. When ordering tickets less than 20 days before departure, the total price of the trip is paid immediately.

2.5 Request for the traveler cancellationinsurance (cancellation) should be notified upon order of the trip. Cancellation cost 7% of total trip price. The fee for cancellationinsurance made simultaneously with the entry fee and is non-refundable on cancellation of the trip.

3. Travelers' right to cancellation of the trip

3.1 Valid travel package, flight only and only hotel reservation. Note below that the cruises may have other and more severe conditions, as these are determined by resp. shipping

Cancellation rules (cost per person)	With cancellationinsurance	Without cancellationinsurance
More than 30 days before departure, but not open purchase
Package Travel	30EUR + cancellationinsurance	Depositfee*
Airticket	20EUR- + cancellationinsurance	Depositfee*
30-15 days before departure
Package Travel	30EUR + cancellationinsurance	25% of the price of the trip, however
Airticket	20EUR- + cancellationinsurance	minimum depositfee .*
14- 8 days before departure
Package Travel	30EUR + cancellationinsurance	50% of the price of the trip, however
Airticket	20EUR- + cancellationinsurance	minimum depositfee*
7 days or less before departure	30EUR + cancellationinsurance	Entire travel cost
Cancellation of a rental car	30EUR + cancellationinsurance	40EUR
Cancellation of the only hotel and excursion bookings	For cancellation earlier than 30 days before departure, the passenger must pay 20EUR per room. In the event of cancellation then, but more than 14 days before departure, the cost corresponding to a hotel night paid. In the event of cancellation then, but more than 8 days before departure, the cost corresponding to two hotel nights paid. In the event of cancellation then, but more than 24 hours before departure, the cost equal to three nights due. Cancellation occurs with less than 24 hours to departure, the passenger must pay throughout the price of the trip.
Cancellation of theater / sportevents / music tickets, etc	No refund	No refund
For cancellation due to illness is a medicald certificate Nelitours not later than 14 days after the cancellation date to be considered. Airline tickets and other travel documents issued ca. 25 days before departure if not the airline wants earlier issue. .

 
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* 3.1.5 For some time-limited campaign plane tickets within Nelitours case they are not refundable. Other airline tickets, hotels, tours and special products, and cruises may have other cancellation and tougher than the above. Information given at the time of booking.

3.1.6 For Only hotels, the following:

For cancellation earlier than 30 days before departure, the passenger must pay 20EUR
per room.

In the event of cancellation then, but more than 14 days before departure, the cost
corresponding to a hotel night paid.

In the event of cancellation then, but more than 8 days before departure, the cost
corresponding to two hotel nights paid.

In the event of cancellation then, but more than 24 hours before departure, the cost
equal to three nights due.

Cancellation occurs with less than 24 hours to departure, the passenger must pay
throughout the price of the trip.

3.2 Traveler who have agreed cancellationinsurance has the right to cancel the trip, as follows:

- In the event of cancellation under paragraph 3.2, the traveler is not entitled to recover what he paid for cancellationinsurance.

3.2.1 If the passenger has cancellationinsurance may travel in the cases referred to in paragraph 3.2.2-3.2.4 canceled without other cost than the fee set out in the organizer's catalog or brochure. Expedition fee, up to 5% of the price of the trip, with a maximum of 500: -.

3.2.2 Cancellation must be made if the passenger or his / her spouse / partner, the passenger or his spouse or cohabiting relative in straight up-or descendants or siblings, or person with whom the traveler jointly commissioned the trip before departure but after the agreement has become binding to the passenger under paragraph 1.5 are affected by serious illness, worsening illness or accident and this event is of such nature, the passenger does not reasonably carry out the trip.

3.2.3 Cancellation must be made on other event affecting the passenger after the agreement reached under paragraph 1.5 and the incident is of such intervention in nature for the traveler that it is not reasonable to require that the traveler must implement the journey. The passenger shall not have been able to prevail over the incident and whether known or away knowing that when the journey was ordered. Such intervention case example fire in their home.

3.2.4 Cancellation must be made on the person with whom the traveler jointly commissioned trip cancel their trips in accordance with paragraphs 3.2.2 or 3.2.3 and it is unfair that the traveler must implement the journey without the other person's company.

3.2.5 The passenger must cancel the trip as soon as possible after the reason of cancellation incurred. The basis for the cancellation shall reliably substantiated by medical and / or relationship certificate.

3.3 Cancellation must be made in the manner specified in the catalog, brochure or travel documents. Cancellation must be made immediately to the organizer's shop or the travel agent who booked the trip unless otherwise notified. In the event of cancellation close to departure, departure contacted as soon as possible or at least before the flight departure time ordinary. Scheduled Tickets to be returned before any refund can be made.

3.4 Following the cancellation shall amount to the traveler have been as above repaid promptly, but no later than 14 days after the cancellation. This only applies if the approved medical certificate, come to the organizer. Medical certificate must be submitted immediately.

3.5 Recovery at the cancellation is made to the main passenger. See Section 1.1 last paragraph.

4. Travelers' right to transfer the contract

4.1 The passenger may transfer the contract to someone who meets all the conditions of participation in the trip. They may in particular be the carriers or by the organizer's recourse under the current rules should accept a change of traveler. The passenger must be in a reasonable time before departure to the organizer or the retailer of the transfer.

4.2 Once the agreement has been transferred is the transferor and transferee jointly and severally against the organizer or the retailer for what remains to pay for the trip and for the additional costs, but not more than 30EUR/ person that may arise due to the transfer. When allowed the transfer of scheduled flights ticket, however the cost will exceed30 EUR / person. For these trips, we reserve the right to charge the actual cost of the transfer under the scheduled one.

5. Organizer changes before departure and the cancellation of the trip

5.1 organizer the right to change the terms of the contract. The organizer may change the terms of the contract to the detriment of the passenger only if it is clear from the agreement that this may happen.

5.2 Travelers' right to withdraw from the contract. The traveler may terminate the agreement if the operator explains that he will not fulfill what he committed and the breach is of material importance to the passenger. The traveler may also withdraw from the contract if the terms changed substantially to his detriment. If the organizers intend to break the agreement or want to change the terms of the contract, he shall inform the passenger as soon as possible, taking notice of his or her right to terminate a contract under the first paragraph. The passenger shall within a reasonable time, inform the organizer or the retailer if he wants to withdraw from the contract. Does he not, he loses his right of withdrawal.

5.3 Travelers' right to compensation trip. From the passenger Enters Agreement under paragraph 5.2. he is entitled to a travel package that is of equal or higher quality, if the organizer or the retailer can offer this. If the passenger accepts a worse replacement trip he is entitled to reimbursement of the price difference. Refrain from the passenger's right to reimbursement for travel, or can such a trip is not offered, he must urgently get back what he has paid under the agreement. The first and second paragraphs also apply where the organizer sets the trip without the passenger is indebted to it.

5.4 Travelers' right to damages, the organizer of suspension travel. In cases referred to in 5.3 gives the passenger a right to damages from the operator, whether it is reasonable. Right to damages because the organizers set the trip is not about the organizer shows:

1. That fewer people than one of the Agreement specified minimum number registered for the trip and the traveler last 14 days before departure in writing of the trip is set (when traveling with a maximum duration of 5 days, the traveler shall be notified no later than 10 days before departure), or

2. The trip could not be due to a barrier outside the operator's control that he could not reasonably be expected to have anticipated when the agreement was concluded and whose consequences he could not reasonably have avoided or overcome. Is it someone who is the organizer asked that the trip has been set, the organizer is free from liability under the first paragraph 2 only if also the one he has used the services would be free under this provision. The same applies if the cause is related to another of an earlier stage.

5.5 Amendment of the price.

Occurring increases in costs for the organizers of the contract under 1.5 above become binding on the parties, the organizer may raise the price of travel by an amount equal to cost of these depends on:

1. Changes in transportation costs;

2. Changes in taxes, duties or charges for services included in the trip, or

3. Changes in exchange rates affect the cost of the trip organizer.

The price may be increased by an amount equal to the passenger's share of the cost increase by the organizer affected by the implementation of the Agreement provided that this cost increase is of a kind specified in 1-3 above in this paragraph. For example, if a fee under paragraph 2 above will increase by 10EUR for each traveler, the price may be increased by the same amount. If the passenger's request is the tour operator liable to account how the price increase is estimated. Right to increase as 1 and 3 above is only if cost exceeds 6EUR. Prize may not be increased in the last 20 days before the agreed departure date. The organizer shall, as soon as possible inform the passenger about the price. Trip price is lowered on the organizer's expenses earlier than 20 days before the agreed departure date, for the same reasons as stated above, is reduced. At the cost reduction under 1 and 3 above, the price cut only on cost reduction over 6EUR.

5.6 organizer and the passenger's right to terminate a contract, etc. The organizer and the passenger each have a right to withdraw from the contract if after the agreement became binding on the parties under paragraph 1.5 on or near destination or along the planned route occurring disaster, act of war, general strike or other action event, which substantially affect the trip implementation or conditions at the destination at the time the trip will be implemented. In order to investigate the incident is of such serious nature as above, each experts Swedish or international authorities consulted.

6. Organizer changes after departure, errors or omissions

6.1 Delinquent performance.

If after departure, a substantial part of the services contracted for can not be provided, the organizer shall arrange suitable compensation arrangements at no extra cost to the passenger. Can compensation arrangements not arranged or rejects the traveler on acceptable grounds, such arrangements, the arranger, if appropriate, at no additional cost to the passenger to provide equivalent transport back to the place of departure or at any other place to which the traveler can accept. Does a change in the first or second paragraph, a deterioration of the traveler, he is, whether it is fair, entitled to a price reduction and damages.

6.2 Other errors and shortcomings.

At the other errors in the services contracted for, other than those specified in 6.1 for the passenger the right to a price reduction and damages, unless the error is due to him. The passenger is not entitled to damages, the organizer show that the error due to a barrier outside the operator's control that he could not reasonably be expected to have anticipated when the agreement was concluded and whose consequences he could not reasonably have avoided or overcome. If the error is due to someone who has used the services of the organizer, the organizer is free from liability under the second paragraph only if also the one he has used the services would be free under this provision. The same applies if the error is due to another of an earlier stage. When errors are due to circumstances described in the second or third paragraph, the organizer shall forthwith give the traveler the necessary assistance.

6.3 damages.

Damages under these conditions include, in addition to compensation for pure financial loss, compensation for personal injury and property damage. Damage covered by the provisions of maritime law (1994:1009), the Aviation Act (1957:297), Rail Act (1985:192) or the Act (1985:193) on international rail services reimbursable under those laws in force when the injury occurred rather than as these conditions. The organizer, however, is always liable to compensate the traveler for what he is entitled to claim under the said laws. It is the responsibility of the traveler to the extent possible, limit the damage.

7. Complaints and corrective

7.1 The passenger may not invoke the error in what he is entitled to claim as a result of the agreement, if he is not within a reasonable time after being marked or removed tag error to the organizer or the retailer of the error. This should, if possible, be at their destination. Written complaints must be submitted to us within 2 months after return.

7.2 Notwithstanding 7.1 traveler may invoke error, if the organizer or the retailer has acted grossly negligent or in breach of good faith.

7.3 If the front passenger complaints are not justified, the organizer or his local representative immediately take steps to find a suitable solution.

 8. Travelers' responsibilities during the trip

8.1 organizer instructions, etc.

The passenger is obliged to follow the instructions for the voyage implementation provided by the tour leader or other person who engages organizer. The traveler is required to respect the rules that apply to travel and transport, hotels etc and conduct so that the traveling companions or other not disrupted. If the passenger was a major breach of this, the organizer may cancel the contract.

8.2 Travelers' liability for damage.

The traveler is responsible for the damage he is causing the organizer by negligence, such as By failing to follow the instructions provided or regulations. It is the responsibility of the passenger when any damage is legally based against someone who makes use of the organizer to assist in the implementation journey.

8.3 Passport, visa, health measures, etc.

Before the conclusion of a contract shall be the organizer or retailer, as appropriate, inform the passenger about their health rules which become applicable during the journey and, insofar as they are relevant to the traveler on the arrangements in respect of passports and visas for nationals of countries within the European Economic Area. The passenger, however, is solely responsible for compliance with the necessary formalities for the journey implementation, such as possession of valid passport, visa, vaccinations, insurance. The traveler is responsible for all costs incurred due to the shortcomings of the formalities, such as repatriation of the result of the absence of a passport, unless the deficiencies are caused by incorrect information from the organizer or the retailer.

8.4 Dissenting from the event.

Traveler after the journey started deviating from the arrangement is required to communicate this to the organizers or their representatives. The passenger shall not later than 24 hours before the organizers declared scheduled returnjourney contact him for verification of data on the journey home

9. Dispute settlement

The parties should try to resolve the dispute regarding the interpretation or application of the agreement through negotiations. If the parties can not agree, the dispute can be examined by The National Board or the general court.

Reservations about change

We reserve the right, before the agreement reached with the passenger, take the changes of data in catalogs, brochures and on Big Moose.eu. We reserve the right to make changes to the terms of the journey. We reserve the right to any PRINT and PROOF-SHEET errors